I was reading the responses to a post titled "IM, what is it good for?
on Om Malik's blog
about shutting down instant messaging to get work done, and asking people how they manage presence without inviting interruption. One comment by Imran Ali
There’s some work to be done by IM operators here too- upgrades tend to give us more smileys and other facile features when many of us actually need more sophisticated presence tools.
How about, mechanisms that expose presence to different people in different ways? For example, between 8am and 6pm, I want to be ‘invisible’ to my friends and family; at weekends, I wanna be invisible to coworkers etc.
Our buddy lists are sparawling social networks and yet the tools offered to manage them are crude and autistic. I beleve it’s an area ripe for innovation :)
I personally don't use instant messaging much, but it is clear that IBM has spent a lot of time dealing with instant messaging as it relates to business. So, the question is, how does SameTime facilitate this sort of "intelligent" presence awareness? What other features does it have that help make instant messaging more compatible with a workplace use?
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