Ben Langhinrichs

Photograph of Ben Langhinrichs

E-mail address - Ben Langhinrichs

Recent posts

Tue 19 May 2020

An unladen user

Thu 7 May 2020

Can we get a huzzah for updated Domino Limits?

Wed 29 Apr 2020

A bigger boat: when in Rome

May, 2020
     01 02
03 04 05 06 07 08 09
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30

Search the weblog

Genii Weblog

Rendering mail well includes degrading well

Thu 10 Jan 2019, 03:38 PM

by Ben Langhinrichs
Continuing on from yesterday's post, I should emphasize that the best rendering in the world only works if the target supports the CSS and HTML that make up the page. When we are talking about email that goes outside of your Notes network, even to others within your company who may be reading on Gmail or Outlook 365 or a mobile device, not everything is supported that you might find in a web page on a modern browser. Therefore, when CoexLinks Fidelity renders an email to MIME to leave Notes, it has to build in logic to allow it to degrade gracefully and minimally.
All of the following except the first are rendered to MIME by CoexLinks Fidelity, and then sent out through the normal Domino channels. There are many other email clients or devices, but this should give a sense of what kind of degradations might be expected and how they are handled. As an example, in Office 365, the background of the table rows that are gradients is set to whichever of the gradient colors best contrasts with the text within. The PC Gmail and two mobile examples are all from the same email displayed in various ways.
When we can't make it perfect, we make it as good as possible. In all our products.
Request eval of the Midas LSX (programmability) or CoexLinks Fidelity (email) or AppsFidelity (web/mobile rendering) 
Notes client (rich text)
Inline JPEG image
Gmail on Firefox on PC
Inline JPEG image
Office 365
Inline JPEG image
Gmail app on Samsung J23 phone
Inline JPEG image
Email app on Samsung J23 phone
Inline JPEG image
In comparison, the ordinary Notes 10 MIME rendering is uniformly degraded across all mail 
Inline JPEG image

Copyright 2019 Genii Software Ltd.

What has been said:

1094.1. Lars berntrop-Bos
(01/11/2019 01:17 AM)

My position has been for years and remains that IBM/HCL should integrate all this into the product, of course rewarding you handsomely for the excellent work.

1094.2. Ben Langhinrichs
(01/11/2019 08:21 AM)

Lars, I wouldn't disagree. Perhaps some people will suggest it at these Domino Jams that are going on.

In the meantime, I'll just keep selling it to people who don't have the patience to wait. Companies have been getting this sort of rendering from CoexLinks Fidelity since 2014, after all, though it does keep getting better.