Ben Langhinrichs

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July, 2009
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Civility in critiquing the ideas of others is no vice. Rudeness in defending your own ideas is no virtue.


Wed 8 Jul 2009, 07:15 PM
I continue with this series of posts (actually, just collecting the samples for the presentation I am preparing) with an example in Notes 6.5, but as before, this same rendering has been an issue since R5 and is still an issue in Notes 8.5.  Mostly, I want to make it clear that iFidelity 3.0 is useful and effective even if your Notes client is at the early end of the supported spectrum.  In fact, if you are hesitating to upgrade, iFidelity may be a way to improve your system at a low cost and with little impact (no retraining, no admin overhead, no developer resources).

In any case, this sample is another that shows lists, but not nested lists this time.  Instead, these are checked lists, which are a useful Notes rich text feature for supporting checklists (welcome, Obviousman!).


Original email as sent from Lotus Notes 6.5.3 client


Original email sent from Notes 6.5 client


Email as received in Outlook after being rendered to MIME by the Notes 6.5.3 client


Received by Outlook after Notes 6.5.3 client rendering


Email as received in Outlook after being rendered to MIME by iFidelity


Received by Outlook after iFidelity rendering

Copyright © 2009 Genii Software Ltd.

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Wed 8 Jul 2009, 03:42 PM
One of the must frustrating parts of the mail fidelity problem is the glacial speed with which IBM is addressing specific problems.  I guess you could commend IBM for not going backward the way Microsoft has been, but that seems faint praise indeed.

An advantage that we have with iFidelity 3.0 is that it is not tied to a particular version of Notes/Domino.  The example I will show here is shown in Version 7, but is equally a problem in Notes 8 and Notes 8.5.  Of the several data loss and corruption issues I show in this series and have blogged about elsewhere, virtually all were present as issues in Notes 5, and are still present as the same issues in Notes 8.5.  That is a LONG TIME to wait.  A few fixes have appeared, including the nested list issue shown in Notes 8 in #2 of this series, which has been around since R5, but was finally mostly fixed in Notes 8.5.  I guess perhaps in Notes 9 or 10, we might even see some fixes for the data loss and corruption issues I show here... with a bit of luck and pressure.


Original email as sent from Lotus Notes 7.02 client


Original email sent from Lotus Notes 7.02 client


Email as received in Outlook after being rendered to MIME by the Notes 7 client


Received by Outlook after Notes 7 client rendering


Email as received in Outlook after being rendered to MIME by iFidelity


Received by Outlook after iFidelity rendering

Copyright © 2009 Genii Software Ltd.

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Wed 8 Jul 2009, 12:55 PM
All three major vendors, Microsoft, IBM and Google, have allowed the impression to settle in that mail fidelity is impossible, and perhaps not even desirable.  Outlook 2007 has been the cause of blog storms regarding email fidelity, and neither Outlook 2003 nor Outlook 2007 sends email that is well received by other clients.  Notes 8.5 continues the cycle of rendering well when just reading, but losing fidelity when forwarding, replying or reading from iNotes, despite the cries for a real fix in the Notes 7, 8 and 8.5 Software Design Review meetings.  Gmail doesn't even pretend to care whether or not it corrupts emails, acting as if email fidelity is just a matter of "looking good", and not a critical issue for customers.

Now there is an opportunity, at least with one of these vendors, since Notes plus iFidelity can handle inbound, outbound and iNotes fidelity at a significantly higher level than any of the three major email systems alone.  This is the second in a series of "business-appropriate" examples I am showing that demonstrate actual data loss or corruption.  Instead of focusing on only Notes 8.5, I am going to steadily move backward to show how email fidelity has been a problem for many versions, and how  iFidelity 3.0 can help even if your company is stuck on standardized on an earlier version of Lotus Notes.  Lotus Notes 8 or 8.5 plus iFidelity make the best combination of secure, reliable and professional email for your company.


Original email as sent from Lotus Notes 8.01 client


Original email sent from Notes 8.01 client


Email as received in Outlook after being rendered to MIME by the Notes 8 client


Received by Outlook after Notes 8 client rendering


Email as received in Outlook after being rendered to MIME by iFidelity


Received by Outlook after iFidelity rendering

Copyright © 2009 Genii Software Ltd.

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Wed 8 Jul 2009, 10:03 AM
A while back, I posted a set of screenshots for a message sent from the Lotus Notes 8.5 client showing how sections might disappear when sent to a client, and how that might offend Klingons.  Entertaining as that might have been, I decided I should create a more "business-appropriate" example.  Which of the renderings do you think is more useful?  This is an example of data loss, rather than simply crude appearance, although both are issues dealt with by iFidelity 3.0.


Original email as sent from Lotus Notes 8.5 client


Original email sent from Notes 8.5 client


Email as received in Outlook after being rendered to MIME by the Notes 8.5 client


In Outlook after rendering by native Notes 8.5 client


Email as received in Outlook after being rendered to MIME by iFidelity


In Outlook after rendering by iFidelity 3.0

Copyright © 2009 Genii Software Ltd.

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