Genii Weblog

Should I send YOU the offending emails?

Thu 18 Jun 2009, 02:46 PM



by Ben Langhinrichs
In response to one of my recent posts, Simon O'Doherty said he had been unable to reproduce the results from one of my tests of an image with wrapped text sent from Outlook 2003 to Notes 8.5.  If you would like me to send you the email from Outlook 2003, or Outlook 2007, or one of the other emails mentioned in these blog posts, simply post in response here with your email (it won't show up to anybody but me) or send me an email at iFidelity@geniisupport.com and I would be happy to recreate it and send it to you.  It is important that we maintain full transparency, helping you to recreate the problems we have seen, and the solutions we have developed.  As my t-shirt used to say, Question Authority, and since I seem to be the authority on email fidelity these days (how scary is that?), please be sure to question me.

This goes as well for the many individuals from IBM and from Microsoft who have been all over the blog recently.  If you think I have been unfair in my treatment of Outlook or Lotus Notes, please let me know what I have done incorrectly or where I have been unfair, or where you have seen different results.  Just be aware that I plan to conduct all of this that I can out in plain sight.  I won't repeat email addresses or anything unpleasant, but I do want people to be able to depend on the tests and findings.  If I have erred in one of these posts, I'd be happy to make that clear in public as well.

Copyright 2009 Genii Software Ltd.

What has been said:


824.1. Scott Petricig
(06/19/2009 02:45 PM)

Hi Ben! If you could send me the "wrapped image text" email, I would love to see what happens on our end. We've struggled with similar types of formatting issues many times. Thanks!


824.2. Ben Langhinrichs
(06/19/2009 04:29 PM)

Scott -

Thanks for your interest. I sent you a copy, ad am curiou to see what you find.

- Ben


824.3. Simon O'Doherty
(10/09/2009 12:35 PM)

The fact I am only seeing this now and responding might underline the point that a blog is probably not the best place to log bugs. :/

Did you get sorted out with this? Or is it still an issue? Your free to email me anytime (you have my email in the post).

The emphasis is not on saying your incorrect. There are any number of factors that could produce different outcomes. So understanding the reproducible steps helps. The main focus is to log SPRs for development.

If you still have the issue please let me know. Thanks. :)