Genii Weblog

Demo: Preventing data loss in IBM Notes-Domino email

Tue 19 Aug 2014, 11:34 AM

by Ben Langhinrichs
Inline JPEG imageThe high fidelity email rendering provided by CoexLinks Fidelity 3.6 is often viewed as primarily about appearance, but it is also about preserving data integrity. This 4 minute demo shows a number of examples where actual data loss occurs when certain elements are sent via email and rendered by either the IBM Notes 9.0.1 client or the IBM Domino 9.0.1 server. (None of these data losses started in 9.0.1 - earlier versions were even worse). Problems shown have all been reported by Genii Software customers in rich text rendering, although the examples are contrived for effect.
Data issues fixed by CoexLinks Fidelity and shown in the demo:
  1. Image resources (disappear with both client/server rendering)
  2. Text and cell colors (light green/dark green confusion in client rendering)
  3. Table borders and cell borders (table borders disappear in both client/server rendering, cell borders rendered poorly in server rendering)
  4. Section titles (disappear completely in client rendering, render poorly in server rendering)
  5. Layout regions (disappear completely in both client/server rendering)
  6. Stored forms (not rendered by client except Body field if present)
  7. Buttons (disappear completely in both client/server rendering)
Best viewed in HD. Closed captions are provided for following in English or improved auto-translation.
To try out the new CoexLinks Fidelity including the Message Store, fill out an evaluation request or contact us for more information at

Copyright 2014 Genii Software Ltd.

What has been said:

1068.1. Adam Osborne
(19/08/2014 07:34 PM)

A fantastic presentation. People need to know and understand this stuff, especially when they look at doing migrations. Great work Ben.

1068.2. Ben Langhinrichs
(08/19/2014 09:49 PM)

Thanks, Adam. It surprises me how people send off email with so little awareness of what makes it through to the recipient. This is the first in a series of videos that are at least partly awareness-raising exercises.