I wanted to make a comment on a BleedYellow blog, and couldn't figure out how. Stuart McIntyre informed me very graciously that I had to log in. OK, that makes some sense, so I went to log in, where it asked for username and password. There was no option to register, and I honestly couldn't remember whether or not I had before, so I went back out of the Login and went to Register. I tried to use my name, but it said there was already someone registered with that name, which must have been me before. I went and searched my email and found my confirmation email. So far so good. I went back and tried to log in with my user id and a variety of simple passwords I might have used (throw away passwords I tend to use for sites like this). No luck, and no option to request a password. I guess my next step is to register again with a variation of my name, but in the meantime, I wanted to give some quick feedback as a newbie to Connections. Actually, I have no idea whether the problems involved are due to Connections or to BleedYellow's implementation, although I would suspect the former.
So, in order of the frustrations:
1) Most web based systems that require a login to comment tell you so near the "Add a Comment" rather than simply leaving it inactive. I clicked on "Add a Comment" on Scott Hook's blog and it didn't work, so I came to the erroneous conclusion that comments were blocked. There should be a parenthetical (You must be logged in) or something like that.
2) Many web based systems that require a login have a dual Register/Log In page. When you go to log in with Connections (because I am fairly sure this part is generic Connections), there is no option to register.
3) When I went to register and it found my name, there was no option to simply log in with it. This is less common, but very useful.
4) This is the most annoying issue. When you attempt to log in, and your password doesn't work, there should be some indication about how to either retrieve or reset your password.
5) Finally, when I go back to the BleedYellow confirmation, and follow the original link, instead of a link directly to my profile, there is a long to a search place from which I can search for my profile. Why? You know my profile name, so why would you want me to search for it again?
6) Back to the confirmation letter, which has the line "You MUST login with the e-mail address that you provided at registration." which seems to contradict the registration page, which clearly says "Your username will be composed of your First Name + Middle Initial (if entered) + Last name." The first seems to indicate I should use my email address as my username, but the second that I should use "Ben Langhinrichs"
So, I am stymied. I don't know how to request a password change, nor what my password originally was, or even what my username really is. I guess I'll re-register, but it seems a real limitation for a public facing system. That is, unless somebody knows who to ask to reset the password. Anybody?
OK, one final gripe. I went and re-registered, using the same email address as before. It accepted it without complaint, and sent me an email saying I had registered correctly, but it hadn't really. It must have failed silently on the duplicate email address. Sigh!
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